Question 1

How is your ASR service so cheap?

Accepted Answer

Most ASR providers are running at 90-95% margins. Fennec slashes this down to provide you the lowest prices possible. Fennec is based on a fine-tuned open source ASR model and blended with a lightweight LLM recontextualizer that offers some of the lowest WER on the market, while being extremely affordable.

Question 2

What does "Fennec" mean?

Accepted Answer

Our namesake is the light and nimble Fennec Fox,(https://en.wikipedia.org/wiki/Fennec_fox) which is known for its incredible speed and ultra sensitive hearing.

Question 3

What file formats does Fennec support?

Accepted Answer

Fennec supports the following audio formats:

.wav, .aif, .aiff, .au, .snd, .flac, .m4a, .caf, .aac, .mp4, .mp3, .ogg, .oga, .opus, .wma, .ac3, .eac3, .dts, .amr, .gsm, .spx, .mpc, .ape, .aa3, .oma, .sph, .ulaw, .alaw, .g722, .g726, .dsf, .dff, .raw, .pcm, .s16, .m4v, .mov, .mkv, .mka, .webm, .avi, .mpg, .mpeg, .ts, .m2ts, .flv, .3gp, .3g2, .ogv, .asf, .wmv, .mxf

Question 4

What happens to data that I submit to Fennec ASR API?

Accepted Answer

Your data is immediately deleted from our servers upon job completion, but the transcripts persist so you can retrieve them any time.

Question 5

Will you be adding a Node SDK in the future?

Accepted Answer

Yes. To keep things lightweight (we're a small team) we haven't jumped on creating a Node SDK. However, please check out our Python SDK here.(https://github.com/Fennec-ASR/fennec-asr-sdk)

Question 6

Do you have any startup-specific deals?

Accepted Answer

Yes! If you're a startup, please contact us (https://fennec-asr.com/contact)and you'll get 500 hours on us.

Question 7

What other features are coming soon?

Accepted Answer

We have a LOT in the pipeline right now. Diarization, podcast mode, and WebRTC compatibility are the priorities right now.